Closet Space Cancellation Policy

Closet Space Cancellation Policy

 

 

You may cancel your rental order subject to the following cancellation fees and policies:
a)       If cancellation occurs fourteen or more days in advance of the delivery or pick up date  there is no cancellation fee and you will receive a full refund issued to the payment card you used for the order.
b)      If you cancel your order less than fourteen days but more than seven days in advance of the delivery date, you will not receive a refund, but you will receive a credit note for the Hire Fee associated with the cancelled order. This credit can be applied to any future hires placed within 12 months of the cancellation date.
c)       If you cancel your order seven to three days in advance of the delivery date, you will receive a credit note for the Hire Fee associated with the cancelled order, minus the postage cost and a cancellation fee of $12.00. Once the order has been fulfilled and a tracking number has been emailed to you, you may only exchange or receive a credit for the hired item.  we must receive notification via email 24 hours after 
delivery.

 

 

COVID-19: The above cancellation policy applies to all orders cancelled due to COVID-19.