Closet Space Cancellation Policy
Closet Space Cancellation Policy
- Cancellations 21 or more days prior to your booking start date will be refunded in full as per the Closet Space Rental Agreement.
- Cancellations 14 or more days prior to your booking start date will be entitled to a credit note for the full amount paid including postage as per the Closet Space Rental Agreement.
- If you cancel your booking less than 14 days prior to your booking start date, and your item(s) have not already been dispatched, you will receive a credit note in full. This can be used online for any rental or sale product.
- If your hired item does not fit, you must notify us via email hello@closetspace.com.au within 24 hours of delivery being received (schedule via AUSPOST tracking) to receive a credit note.
- This credit can be applied to any future hires placed within 12 months of the cancellation date. This can be used online for any rental or sale product.
- Pink tag must remain in place to receive any credit notes.
COVID-19: The above cancellation policy applies to all orders cancelled due to COVID-19.
