FAQs | Common

 

How do I contact the ‘Closet Space’ team?

You can contact our team via email at hello@closetspace.com.au

Or via our chat icon on our website.
 

What is the cleaning process of your dresses?

Once a client has worn the dress they just need to return to us either in store or via the pre-paid postage satchel that they receive.  We will handle all of the cleaning of dresses. Please do not attempt to clean the garment.

 

What sizes do you stock?

We stock sizes 6-16 and XS to XL depending on the brand.

 

Do you offer gift cards?

We do have gift vouchers available at our store.

 

How does the online ordering work?

There are four easy steps to online ordering of dresses.

  • Browse the dresses and select the dress you would like
  • Select the size and whether you wish to hire for 4 days or 8 days
  • Choose the date that you would like to hire the dress
  • Confirm purchase with postal address and agreeing to our terms and conditions


I need more info…

Sometimes you just need to chat! We get it!
Feel free to contact us at hello@closetspace.com.au or use the live chat option to the bottom right of our website.

 

If your booking was placed through All The Dresses, a dress hire marketplace we partner with, the terms agreed on their website when you checked out will apply. You should check your order confirmation email or visit their website for terms & conditions rather than reading the terms on this page.